退款政策

Exchange & Return Policy

We want you to be satisfied with your purchase from Aeroease Collection. Please read our return and exchange policy carefully before placing an order.

Eligibility for Returns & Exchanges We only accept returns or exchanges under the following conditions:

The item is a regular-priced item.
The item has a quality defect or damage upon arrival.
We sent you the wrong item (e.g., you ordered a Size S but received a Size M).

Non-Returnable Reasons We do not accept returns or exchanges for personal reasons, including but not limited to:

The style does not suit you.
You ordered the wrong size.
The item does not meet your personal expectations.
Any other subjective reasons.

Timeframe and Return Process If your item meets the eligibility criteria above, you must contact us and initiate the return within 3 days of receiving your order.

Please contact us at info@aeroeasecollection.com to arrange the return.
Items must be shipped back to us via ebuy or SF Express.

Item Condition Requirements To be eligible for an exchange or return, the returned item must meet strict condition guidelines:

It must be brand new, unworn, and unwashed.
It must be free of any damage, stains, or marks.
The original packaging must be completely intact.
It must be completely free of any added scents, including perfume, body odor, or laundry detergent.

Refund Method (Store Credit) For eligible returns of regular-priced items, the refund will be issued in the form of a Gift Card (Store Credit). This will be sent directly to your email address and can be used on your next purchase.